Responsible Gaming
Last reviewed: 2026. This guidance from ThankfulHearts.co.uk is intended for visitors in Great Britain. Gambling can become harmful, but support is available and you do not have to face it alone.
Gambling Should Be Entertainment, Not Income
Gambling should be treated as a form of paid entertainment, not as a way to earn money, repay debts, or solve financial problems. Casino games have a built-in house advantage, and losses are always possible. Never rely on gambling winnings to pay for essentials.
- Only gamble with money you can comfortably afford to lose.
- Set a spending and time limit before you start, and stick to it.
- Never borrow money, use credit, or spend money needed for bills, food, rent, or other essentials.
- Do not chase losses or gamble when upset, stressed, intoxicated, or under pressure.
- Take regular breaks and keep gambling separate from work, family time, and other hobbies.
Using Bitcoin or another cryptoasset does not reduce these risks. Cryptoasset values can also change rapidly. A casino that accepts cryptocurrency is not necessarily licensed in Great Britain; check the operator’s licence and the protections available before playing.
Age Verification: 18+
You must be 18 or over to use the gambling services discussed on this website. Underage gambling is not permitted. Licensed operators are required to verify a customer’s age and identity, so provide accurate information and never use another person’s account, identity, or payment method.
Parents and carers should keep accounts and payment details secure, avoid leaving gambling sessions logged in, and use appropriate device passwords and parental controls.
Warning Signs of Problem Gambling
Consider the following checklist honestly. These signs do not provide a medical diagnosis, but recognising any of them is a good reason to pause gambling and seek support:
- Chasing losses or increasing stakes to try to win money back.
- Spending more money or time gambling than you intended.
- Hiding gambling, lying about losses, or becoming defensive when asked about it.
- Borrowing money, selling possessions, missing bills, or getting into debt because of gambling.
- Constantly thinking about gambling, previous bets, or the next opportunity to play.
- Needing to gamble with larger amounts to feel the same excitement.
- Gambling to escape anxiety, depression, loneliness, stress, or other difficult feelings.
- Feeling restless, irritable, or distressed when trying to cut down or stop.
- Making repeated unsuccessful attempts to reduce or stop gambling.
- Neglecting work, education, relationships, sleep, health, or other responsibilities.
- Continuing to gamble even when it is causing harm to you or people close to you.
Self-Help and Player-Protection Tools
Use the safer-gambling tools provided by licensed operators before gambling becomes difficult to control. Where several accounts are used, apply limits to each account.
- Deposit limits: Restrict how much you can deposit over a day, week, or month.
- Loss limits: Set a maximum amount you are prepared to lose during a chosen period, where this tool is available.
- Stake and session limits: Control individual bet sizes, total spending, or the length of a playing session.
- Reality checks: Enable on-screen reminders showing how long you have been playing and, where available, your net position.
- Time-outs: Take a short break from an account, such as 24 hours, several days, or longer.
- Self-exclusion: Block access to gambling for a longer period. Ask the operator to stop sending marketing communications as well.
- Additional blocks: Consider gambling-transaction blocks offered by your bank and reputable gambling-blocking software. These can add protection but are not substitutes for support.
Never increase a limit to chase losses. Treat difficulty keeping to a limit as a warning sign and consider stopping completely.
Self-Exclusion Through GamStop
GamStop is a free self-exclusion service for online gambling companies licensed in Great Britain. Registration can help prevent you from using gambling websites and apps covered by the scheme for your chosen exclusion period.
Important: GamStop does not cover every unlicensed, offshore, or crypto-only gambling website. Combining self-exclusion with operator account closures, banking blocks, blocking software, and professional support can provide broader protection.
Support Organisations
- GamCare — Free, confidential information, advice, and support for anyone affected by gambling, including concerned family members and friends. GamCare operates the National Gambling Helpline on 0808 8020 133, available 24 hours a day, every day. Live chat and other support options are available through its website.
- GamStop — Free online self-exclusion across gambling operators licensed in Great Britain and participating in the scheme.
- NHS help for gambling addiction — Information about gambling-related harm, treatment, and routes to professional support. You can also speak to your GP.
- Gordon Moody — Specialist treatment and support for people severely affected by gambling, including residential and online services.
- Gamblers Anonymous UK — Peer-support meetings for people who want to stop gambling and share experiences with others in recovery.
If Gambling Is Causing Problems, Seek Help Now
If gambling is no longer enjoyable, feels difficult to control, or is affecting your money, health, work, or relationships, stop and reach out today. You do not need to wait until you reach a crisis. Contact GamCare on 0808 8020 133, speak to your GP, or use one of the support services above. Asking for help is a positive and courageous step, and recovery is possible.
If you are in immediate danger or think you may harm yourself or someone else, call 999 or go to your nearest A&E department. For urgent emotional support, contact Samaritans free on 116 123, available 24 hours a day.